This Privacy Policy explains how Catching Sparks Digital (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our websites, sign up for our freebies, join our waitlists, buy our products, use our AI-supported tools, or interact with our brands.
This policy applies to all products, websites, funnels, email lists, communities, and digital products operated by Catching Sparks Digital, including but not limited to:
Retain Rhythm
Full Brain Days
AskAndAbound
Mystic Exhale
By using our websites, signing up for a free resource, purchasing a product, or interacting with our services, you agree to the practices described in this Privacy Policy.
Catching Sparks Digital is a trading name of Catching Excellence Ltd.
The data controller responsible for your personal information is:
Catching Excellence Ltd
Company number: 11205908
Registered office: 27 Eveleigh Avenue, Bath, BA1 7DH
Email: [email protected]
Trading as: Catching Sparks Digital
Product brands include: Retain Rhythm, AskAndAbound, Full Brain Days, Mystic Exhale and other digital products operated by us.
We may collect the following personal information from you:
This may include:
first name
email address
phone number, if you choose to provide it
billing information
purchase history
survey or form responses
quiz answers
waitlist responses
product feedback
messages, replies, comments, or support requests
information you provide when using AI-supported tools or prompts
When you visit our websites or funnel pages, we may collect:
IP address
device type
browser type
pages visited
links clicked
referral source
UTM tracking data
approximate location
cookie and analytics data
email open and click activity
Payments may be processed by third-party payment providers such as Stripe, PayPal, GoHighLevel or other checkout providers.
We do not usually store your full card details ourselves. Payment processors handle your payment information according to their own privacy and security policies.
We collect information when you:
visit one of our websites or funnel pages
sign up for a freebie, checklist, reset, ritual, waitlist, or email list
comment a keyword through Instagram/ManyChat
fill in a form, survey, quiz, or application
purchase a product or service
open or click an email
reply to our emails
interact with our ads
contact us for support
use one of our AI-supported products, tools, prompts, or GPT experiences
We use your information to:
deliver freebies, downloads, resets, rituals, checklists, or other resources
send email updates, launch emails, product information, and educational content
provide access to paid products, AI-supported tools, memberships, and services
process payments and manage orders
respond to customer support requests
personalise your experience where appropriate
understand which products, content, and funnels are working
track leads, purchases, and campaign performance
improve our products, offers, emails, ads, and customer journey
invite you to relevant founding lists, beta opportunities, or product updates
comply with legal, tax, accounting, and regulatory obligations
prevent fraud, abuse, or misuse of our services
Where UK GDPR or EU GDPR applies, we rely on one or more lawful bases to process your personal information.
These may include:
We may rely on your consent when you opt in to receive a free resource, join an email list, agree to receive marketing, or accept non-essential cookies.
You can withdraw consent at any time by clicking unsubscribe in our emails or contacting us at [email protected]
We process your data when necessary to deliver a product or service you have purchased, provide access, process payments, or manage your customer account.
We may use your information for legitimate business interests, such as improving our products, understanding funnel performance, responding to enquiries, preventing fraud, and sending relevant updates where legally permitted.
The ICO states that consent and legitimate interests are the two lawful bases most likely to apply to direct marketing, depending on the situation.
We may process your data where required for legal, tax, accounting, regulatory, or compliance purposes.
When you sign up for a free resource, waitlist, product update, webinar, quiz, or email list, we may send you emails related to that resource, product, brand, or topic.
These emails may include:
freebie delivery
product education
launch updates
low-ticket offers
founding access invitations
product reminders
customer support information
relevant promotional content
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.
We do not sell your email address.
Some of our products may use AI-supported tools, prompts, custom GPTs, chatbots, or automation platforms.
When using these tools, you should avoid entering highly sensitive personal information unless clearly necessary and appropriate.
AI-generated outputs may be incomplete, inaccurate, or unsuitable for your personal circumstances. Any information provided through AI-supported products is for educational, reflective, accountability, or self-support purposes only and should not be treated as professional advice.
Depending on the product, your interactions may be processed by third-party AI platforms, such as OpenAI, ChatGPT, Claude, ManyChat, GoHighLevel, or other AI/tool providers.
Some of our brands may relate to wellness, habits, spirituality, manifestation, routines, emotional reflection, productivity, or post-weight-loss support.
We do not intentionally collect special category data, such as medical records, diagnoses, medication details, or detailed health information, unless you voluntarily provide it.
Please do not submit sensitive health, medical, financial, legal, or personal information through our forms, emails, DMs, or AI tools unless you are comfortable doing so.
Retain Rhythm provides non-medical habit, routine, and accountability support. It does not provide medical, nutritional, psychological, medication, or weight-loss advice. Any personal information you choose to share is used only to provide support, improve the product experience, or respond to your enquiry.
Always speak with a qualified healthcare professional about medication, weight management, eating concerns, or medical decisions.
We may share your information with trusted third-party service providers who help us operate our business.
These may include:
email marketing platforms
funnel and CRM platforms
checkout and payment processors
AI tool providers
analytics providers
advertising platforms
website hosting providers
customer support tools
automation platforms
legal, accounting, tax, or compliance advisers
Examples may include:
GoHighLevel
ManyChat
Stripe
PayPal
Meta/Facebook/Instagram
Google Analytics
OpenAI/ChatGPT
Claude/Anthropic
ConvertKit
Zapier
Canva
Google Workspace
We only share information where necessary to run our business, deliver products, process payments, provide support, improve services, or meet legal obligations.
We do not sell your personal information.
Some of our service providers may process or store data outside the UK, EU, or your country of residence.
Where required, we rely on appropriate safeguards such as standard contractual clauses, data processing agreements, adequacy decisions, or other lawful transfer mechanisms.
Our websites and funnels may use cookies, pixels, and similar tracking technologies to:
make pages work properly
remember preferences
track website visits
understand user behaviour
measure email and ad performance
retarget visitors with relevant advertising
improve our funnels and offers
These tools may include Meta Pixel, Google Analytics, GoHighLevel tracking, ManyChat tracking, or similar services.
Where required by law, we will ask for your consent before using non-essential cookies or tracking technologies.
You can control cookies through your browser settings or any cookie banner available on our website.
We keep your personal information only for as long as necessary for the purpose it was collected.
This may include:
as long as you remain subscribed to our email list
as long as you are a customer or product user
as long as needed to provide support
as long as required for tax, accounting, legal, or compliance purposes
as long as needed to resolve disputes or prevent fraud
If you unsubscribe from marketing emails, we may keep limited information to ensure we do not email you again unless you re-subscribe.
We use reasonable technical and organisational measures to protect your personal information.
These may include:
secure third-party platforms
password-protected systems
limited access to personal data
secure payment processors
email and account access controls
regular review of tools and workflows
No system is 100% secure, so we cannot guarantee absolute security.
Depending on where you live, you may have rights over your personal information.
These may include the right to:
access the personal information we hold about you
correct inaccurate information
request deletion of your information
restrict how we use your information
object to certain uses of your information
withdraw consent where consent is the lawful basis
request a copy of your information
complain to a data protection authority
The ICO says privacy notices should tell people about their information rights, including rights such as access, rectification, erasure, restriction, objection, and withdrawal of consent where relevant.
To make a request, contact: contact@catchingdigitalsparks
We may need to verify your identity before completing your request.
Our products, websites, freebies, and services are intended for adults aged 18 and over.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at contact@catchingdigitalsparks and we will take appropriate action.
Our websites, emails, products, and AI tools may contain links to third-party websites, platforms, tools, or resources.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information.
If you opt in to one brand, product, freebie, or waitlist, we may send you emails related to that specific brand or product.
If we believe another product we operate may be relevant to your interests, we may occasionally tell you about it, where legally permitted and appropriate.
You can unsubscribe at any time.
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
If changes are significant, we may notify you by email or through our website.
If you are unhappy with how we handle your personal information, please contact us first at: [email protected]
If you are based in the UK and remain unhappy, you can complain to the Information Commissioner’s Office. The ICO provides guidance and tools for organisations and individuals on data protection and privacy rights.
For privacy questions, requests, or concerns, contact:
Catching Digital Sparks
Email: [email protected]